You have the right to have your personal information kept private.

Our Legislative Requirements
The way we handle personal information is regulated by the The Privacy Act 1988.
We are also governed by the Health Records and Information Privacy Act NSW 2002, Privacy and Data Protection Act 2014, and the Public Records Act 1973. In addition, we have obligations under professional and ethical codes of practice to protect the confidentiality of health information.

The Privacy Act contains 13 Australian Privacy Principles (APP) which regulate the way we collect, store, provide access to, use and disclose personal information.

Privacy is fundamental to Person-Centred Practice
Everyday Independence is a person-centred organisation, we empower people to make decisions and to be central to all information and conversations about their health, disability, and treatment. We place a high value on developing and maintaining trusting relationships with people. We believe that within a confidential environment that people are more open and honest, making it easier to work on areas that will make a difference to the person and their family.

Respecting and protecting a person’s privacy and having open and transparent conversations about the information we collect, receive and store is aligned with our person-centred values.

We work to create and maintain an environment and culture where protecting an individual’s privacy is top of mind for every employee whenever personal information is handled. We aim for privacy to be “the way we do things around here”.

What is the scope and content of Everyday Independence’s policy?
Our privacy policy describes the way in which Everyday Independence approaches, respects and protects the privacy of the people using our services, our employees, and contractors.

This privacy policy informs:

  • what information we can collect and how we collect it
  • how we store and protect personal and health information
  • how a person can find out what information we hold and correct it if it is wrong
  • how we can use and disclose information
  • how a person can complain if they think there has been a privacy breach
  • how to obtain valid consent

Click here to download our full privacy policy.