Give Feedback

We’re Here to Listen

We aim to bring the best possible experience to our participants, their friends and family and the organisations we work with. A big part of that is receiving your feedback.

Please let us know where we didn’t meet your expectations, where we can improve, and where we got it right.

Give Feedback Online

Please submit your feedback via the form below. If you would like to remain anonymous, use this button.

Additional Information

We will contact you, listen to you and discuss your feedback. Together with you, we will try and come to a resolution. All feedback is documented, including any agreements towards a resolution. We can also assist you with providing feedback in your preferred language.

If You Aren’t Happy With How We’ve Managed Your Feedback

You can contact the NDIS Quality and Safeguards Commission (NDIS Commission). The NDIS Commission is an independent Commonwealth agency in charge of checking the quality and safety of NDIS supports and services.

You can contact the NDIS Commission by

Phoning 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.

Visiting their website www.ndiscommission.gov.au

Additional information about the NDIS Complaints process can be found in the below resources:

You can review Everyday Independence’s full Complaints and Grievances Policy.